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ORCA is HERE! How to get a Card |
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The fee for a standard ORCA card is $5. Customers who hold a current Regional Reduced Fare ID card can exchange their current card for an ORCA Regional Reduced Fare card at any time at no charge. New Regional Reduced Fare ORCA card customers pay a $3 fee. Regional Reduced Fare ORCA cards can only be issued in person at Kitsap Transit’s Customer Service Office or at any of the regions ORCA Customer Service Offices.
The card fee includes the cost of the card only. To use the ORCA card on seven area transit services, riders must pay to have a monthly pass or E-purse loaded onto their card. ORCA cards can last up to five years and can be reloaded over and over. Here’s how to start:
• Go Online. Adult cards only. Visit www.orcacard.com and select “Need A Card”. You can use a credit card to order a card on line, add E-purse transportation value or regional or agency passes and have the card mailed to you within five to seven days with your fare product loaded on it.
• Order By Phone. Adult cards only. Call 1-888-988-6722. You can order your card and passes over the phone with a credit card. You will receive your card, with passes loaded, in seven to ten days.
• Order By Mail. Adult cards. Youth cards (ages 6-18) with a copy of age verification. Call 1-888-988-6722 or download a paper form at www.orcacard.com. Make your selections and drop it in the mail. Mail orders can be made by check or credit card. You will receive your card, with passes loaded, in seven to ten days.
• Get Your Card In Person. Adult, youth (ages 6 to 18), disabled and senior Regional Reduced Fare and Kitsap Transit Low Income. Visit Kitsap Transit’s Customer Service Office in the Bremerton Transportation Center to pick up an ORCA card and load passes or E-purse. Our staff can also add value to your card each month or as you need it. Visit www.orcacard.com for a list of ORCA Customer Service locations across the region where you can get a card in person.
If you receive your pass or other fare product from you employer, your employer will be issuing you an ORCA card. Employers will be converting to ORCA over about a one-year period, so it may be a while before some riders receive their ORCA cards. The passes or fare product your employer is providing you now will continue to be valid until you get an ORCA card.
However you decide to get your ORCA card, you will need to choose between a registered card and an unregistered card. A registered card requires that you provide contact information and, if you want to access information online, create a user account. As a registered cardholder you have the benefit of balance protection if your card is lost or stolen and can view your fare transactions and card use online. You can also set up Autoload which automatically loads passes onto your ORCA card when your previous month’s pass expires. If you prefer to start with an unregistered card you still have the option of registering it at a later date.
*Until further notice, Kitsap Transit Low Income qualified riders can obtain an ORCA card at Kitsap Transit’s Customer Service Office at no fee.
| Updated:
May 27, 2011
Phone: (360) 373-2877 or 1-800-501-RIDE |
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